***** by Vodacom Accounts department

I have been having a problem with Vodacom accounts department for the last year ( 12 months). They are always adding extra subscriptions to my account and pre charging me for the following month. Every time I square my bill and confirm it with their call center, the following week I am told I am in arrears again. My bill regardless of being a set amount, always is doubled at the end of the month. Vodacom needs to get qualified accountants or agents that can read and know how to audit a statement. Every time we ask to speak to a manager or supervisor, they seem just as stupid and illiterate as the agents. Till date I am double debited every month for months yet to come. How is this acceptable. They have been committing ***** for 12 months and they still cant resolve the issue. The subscriptions was being deducted for over 4 months to the value of over R 2000, and when I caught them out they then credited my account and debited for R 3400 extra. This is the worst telecommunication service ever and they really need to take a hard look at their staff and consultants as they are the most *********** and uneducated people I ever came across.