***** by Vodacom

Hi,

I've used Vodacoms unsubscribe functions numerous times and even phoned the call center and logged a call to deregister all subscriptions for WASP or any Vodacom live apps, but vodacom still continues to ***** my money.

on the 29th they took R24 but when i look on Vodacom site or vodacom live i am not subscribed to anything. but mini statement says vodacom live subscriptions totalling R24.

Vodacom says the rule is that you will receive a sms when you subscribe to one of these services but this never happens, i phoned last month to ask vodacom to enable itemized billing so that i can have more proof of this ***** that is being committed by vodacom. After the call center assured me that i will receive the itemized billing via email nothing ever happened.

When will this blatant theft of peoples money stop, because i am not the only person complaining about this, there are many of my colleges on vodacom who are experiencing the same problem.

I expect vodacom to provide me with all of the subscriptions taken of my account for 2018 and reimburse me, or proof that they sms'ed me that i've subscribed.

Thanks

Pieter