GH
Gerda H
1 reviews | Active since Dec 2017
28 Dec 2017, 10:55
***** BY VODACOM
***** done by Vodacom My simcard was swop 3 weeks ago without my permission or knowledge by a Vodacom employee ran up R4000 bill my outgoing calls blocked until they sort it ouT IT HAS BEEN 3 WEEKS THEY NOT INTERESTED IN HELPING A 10 YAER CLIENT I AM WITHOUT MY PHONE FOR 3 WEEKS EVEN THEIR MANAGEMENT NOT INTERESTED IN HELPING. WARNING WARNING DO NOT SIGN A CONTRACT WITH VODACOM THEY ARE *****ULANT
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Vodacom's replyOfficial
28 Dec 2017, 11:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Dec 2017, 11:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,