Hellopeter
Share Your Experience

1 reviews | Active since Jul 2016

08 May 2017, 14:03

***** by Vodacom!

<p>I have been debited of R523 25/04/17 by Vodacom for a new contract I7, that I have not app**** for! I have logged comlaints, went to the police, for an affidavit. I was told that they will solve the problem in 7 working days! I AM VERY FURIOUS at this company, they even sent me a new bill for May month!</p> <p>I would like Vodacom to solve this problem asap</p> <p> </p>

0
Replies (3)
Vodacom
Vodacom's reply08 May 2017, 16:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's update09 May 2017, 11:26
Reviewer Update

I STILL HAVE NOT RECEIVED A CALL, MY NUMBER IS **********

's update25 May 2017, 07:54
Reviewer Update

I have been debited of R1799 25/05/17 by Vodacom for THE SECOND TIME a new contract I7, that I have not app**** for! I have logged comlaints, went to the police, for an affidavit. I was told that they will solve the problem in 7 working days! I AM VERY FURIOUS at this company, they even sent me a new bill for May month!

I would like Vodacom to solve this problem asap