SM
Soraiya M

1 reviews | Active since Nov 2014

16 Sept 2015, 17:52

***** BY VODACOM

I cancelled my contract with Vodacom over a year ago, and have since changed mobile service providers, and therefore have NO contracts with Vodacom.<br> However, NOW, they have issued me with four statements allocated to two numbers, <br> neither of which has ever been in our possession.<br> They have my details attached to this account, <br> but refuse to tell me when/where these accounts were opened.<br> <br> We have contacted the call center and they have been NO help, <br> instead making it our problem when it is an error on their side.<br> <br> This has been a horrible experience, and I am demanding that this be resolved because THIS IS *****.<br> <br> I am absolutely disgusted by this situation, and the blatant disregard of the call center to provide any useful assistance.

0
Replies (1)
Vodacom
Vodacom's reply17 Sept 2015, 09:16
Official
Hello SueM7,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team

Best regards,