PW
Pieter W

1 reviews | Active since Aug 2015

07 Nov 2016, 18:00

***** by Vodacom

<p>For the second time in approximately 2 years I have been surprized with a contract from Vodacom that I knew nothing of and never agreed nor signed anything. Do these people know what is going on in their business ? The first time it was a new contract with a phone and accessories delivered to me without my knowledge or consent. Now it was an upgrade to a tablet on my name !!! It also happened to some of my collegues at work. I have 6 current contracts with Vodacom and this will be my last ever anything from Vodacom. I am thinking of putting this in the media as far and wide as possible for everyone to see how *********** Vodacom is. How can this be approved without signatures or at least a recording ! The last time I wasted MY money and time and it is going to happen all over again ! This is redilulous and I demand an immediate response from Vodacom !!!!</p> <p> </p> <p>On 2 of my current contracts, when renewed, I was charged R 70.00 per sim swop, even though I did inform the consultant that I have quick sim on both lines. Still waiting for my refund and response, 1 month later.</p>

0
Replies (2)
Vodacom
Vodacom's reply08 Nov 2016, 07:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

PW
Pieter W's update30 Oct 2021, 05:42
Reviewer Update
Up to today no one from Vodacom has contacted me. Canceled all my contracts with Vodacom.