SV
Suzette V
1 reviews | Active since Sept 2020
02 Sept 2020, 13:07
***** by Vodacom
A company contract was renewed by Vodacom without our consent or knowledge. it has been running and we have tried to find out who renewed it but to date after almost 2 years we still have no answer. We have called we have mailed and everytime they say they will look into it and this month the cost of this unknown contract even increased by R70. I think the only way this will be resolved is if we open a ***** case against Vodacom and appoint an Attorney (the cost which will be for Vodacom)
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Vodacom's replyOfficial
02 Sept 2020, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Sept 2020, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team