TR
Thabo R

1 reviews | Active since May 2021

06 May 2021, 19:46

***** at VodacomSA

VodacomSA is a *****. Someone committed a ***** on my cellphone account & when I report it to VodacomSA ***** Dept, all of a sudden my contact details on VodacomSA system gets changed so that I can't see activity or access my account. I'm a resident of Western Cape, the delivery address of this *****ed package is in Benoni. VodacomSA doesn't take my issue of this ***** seriously which makes me believe they are involved in this ***** of +R20 000 in cost, refusing to give me the recordings of the calls made commiting this *****. I had to do VodacomSA'S job to ensure that the package doesn't get deliver using my own resources to fight this deliver not to take place. Their contact numbers like *** doesn't work as I called so many times since last week. VodacomSA is a *****, since last week Friday 30th to this hour I've not received any calls from VodacomSA to deal with my issues.

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Replies (1)
Vodacom
Vodacom's reply07 May 2021, 06:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team