***** at Vodacom

An unknown person to me took a Vodacom contract using my name and bank details . I’ve never had any form of contract with Vodacom. I reported the ********** activity happening in my bank account to Vodacom . At first I was sent from pillar to post ,in the end I was advised to open a case with SAPS and submit the relevant documentation to the ***** department. The waiting period is appalling . That time this person keeps deducting from my bank account at regular intervals within the month . When I call Vodacom I’m sent from one line to another or most times no one answers . The service at Vodacom is appalling.