***** at Vodacom

Vodacom has terrible service. I have been struggling with them for 8 months after I canceled my insurance with them and they continued to debit me for 9 months. They claim that they can't find the vodacom store in which I canceled my insurance anywhere in their system (awfully convenient). They also claim they can't find the recordings of ANY calls I have made where they acknowledge the cancelation (also convenient). I then canceled all contracts with them months ago and this morning I woke up to an ******* debit order from my account to Vodacom. I have been on hold with them for hours where they promise to call back, escalate, email back and yet nothing is done. I will be escalating this with my bank and putting this on all social media. This is beyond despicable. This is theft.