***** @ Vodacom

Vodacom debited my account twice in one month, and funny enough I don't have an account at Vodacom, I went in stores and they told me they suspect *****, I went to the police station and did an affidavit and went back to vodacom stores, and they told me they cannot help me now, I must call vodacom call centres, what to I need to do to clear my name with vodacom, and how would they even open an account under my name without original id and bank statement.