1 reviews | Active since Feb 2017
***** at vodacom
<p>I reported an ******* sim swap on Saturday, was told it had been cancelled. My service was then terminated. After 4 days of constant calls to 082111 I have now been told that the ******* sim swap was not cancelled and that I have to wait up to 14 days to get my service reinstated. OR I can go to a vodashop to buy a new sim and do a swop myself. In the keen time, my service has been used *******ly for 4 days.... no accountability taken by vodacom</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
call me on ********** 224 ASAP
call me on ********** 224 ASAP
ref # 1/ ********** 047852
ref # 1/ ********** 047852
i have still not received any response or indication of when my service will be restored
i have still not received any response or indication of when my service will be restored
