gH
gershwin H

1 reviews | Active since May 2015

02 Jul 2018, 21:02

***** at vodacom

Vodacom on line calls you create a contract for you and the changes a the details of the contract to a different person then. Next thing you know your number belongs to some one else and a contract is linked to your bank account and if you ask for more information about this. The management explains that they can help you. I finally found out about this and ask wadia salie to listen to the call she promises to call me back and never did this is ***** they are opening my personal details to the public. I explained my problem all she could say is no I can't help you

0
Replies (3)
Vodacom
Vodacom's reply03 Jul 2018, 06:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

gH
gershwin H's update03 Jul 2018, 07:41
Reviewer Update
Still no call sins last night
gH
gershwin H's update16 Aug 2018, 11:34
Reviewer Update
still not sorted what is really the problem here