LN
LODI N

1 reviews | Active since Aug 2011

08 Jan 2018, 15:57

***** at Vodacom !!!!!!

Vodacom added a ********** line to my moms line. She went to the Vodashop in Lakeside Mall and was met with nothing but contempt. The manager told my mom it’s not their problem to resolve !!!!!!! WTH?????? My mom send through all the docs required, but is still waiting for anybody to respond . This is the second time Vodacom has done this to my mom !!!!! She’s elderly and don’t need this extra stress!!!! Pathetic Vodacom !!!!

0
Replies (3)
Vodacom
Vodacom's reply08 Jan 2018, 16:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

LN
LODI N's update10 Jan 2018, 14:36
Reviewer Update
Still waiting for Vodacom to give any feedbac****! Disgusting Vodacom
Vodacom
Vodacom's reply25 Jan 2018, 14:28
Official

Dear Lodi

Kindly be advised that feedback has been provided to you and this matter is now resolved.

Have a pleasant day further!

Regards,

RJ

Best regards,