***** AT VODACOM

Item: Vodacom
Rating: 1
Author: Helie V

I realised about a week ago that I suddenly have new Vodacom contracts. I NEVER EVER HAD ANY VODACOM PHONE. My identity was ****** and the person takes out Vodacom contracts. Have been to Police, to Vodacom , to banks. Back and forth. Contacting Vodacom ***** numerous times. VODACOM REFUSE TO TAKE MY DETAILS, THEY DONT WANT TO LISTEN TO ME . I CANNOT GET VODACOM TO CANCEL THE CONTRACTS. They should close down Vodacom for refusing to report *****. After this happening to me, I will never ever do any business with Vodacom.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

27 Sept 2017, 11:51

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply27 Sept 2017, 11:51

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Helie V's updateReviewer Update

28 Sept 2017, 15:58

Received very short message from Vodacom. Not satisfactory at all. Waiting for affidavit before they can investigate........Sitting asleep behind their desks all day. Get off your **** and phone the police for docs. You have the case number. I am not getting paid to do your job.

Helie V's update28 Sept 2017, 15:58

Reviewer Update