***** at VODACOM!!!

Vodacom does not take ***** at their branches seriously and it is very disheartening. I have had 2 contracts opened under my name in the past month, at Vodacom, without my consent. One was opened in Witbank and the other in KZN, I live and work in Johannesburg and I have never even been to the cities that these contracts were purchased from. I have called numerous times requesting assistance, I have emailed and no one is assisting me or taking me seriously. Now I am going to be charged more than R2000 for Vodacom's own control deficiencies. It is appalling that in this day and age, controls are not in place to safeguard our information, then you don't even take action once those controls have been breached.

Please, for your own sake, do not open a Vodacom account and if you can - cancel the one you currently have because they don't care about us.