DN
Dingaan N

1 reviews | Active since May 2017

21 Jul 2017, 09:04

***** at Vodacom

<p>Vodacom is such a disgrace, they have failed to sort out a ***** case since March 2017 after their staff have given I phones under my name, even after numerous attempts to resolve this instead they keep sending me huge invoices, they have failed me as a customer. I want out and never again will I have a contract with vodacom.</p>

0
Replies (2)
Vodacom
Vodacom's reply21 Jul 2017, 09:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply24 Jul 2017, 10:19
Official

Dear Client

We apologise for the delay in this regard, and have responded to you via email in order to best assist you.

Kind regards

RJ