MF
Martin F

1 reviews | Active since Jul 2013

31 Mar 2016, 14:45

***** and your inability to assit

Vodacom refuses to transfer me to a legal representative and is rude. The call centree agents have no idea what they are doing and the matter has cost me almost a R1000 in additional charges as the company does not care to assist me. I want to cancel my contract without costs incurred to me as the company is at fault and has jeapordised my financial security and all I get is know-it-all people who doesnt care to help and want to tell me I am in the wrong. I am taking legal action and will go to every social media site as well as newspaper and television programme willing to take this furyther to smear your company for what it really is, an unwilling institution not giving a **** about your customers or their security, only *****ing our money

0
Replies (1)
Vodacom
Vodacom's reply31 Mar 2016, 16:03
Official
Hello MartyF7,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Vodacom Consumer Website Team