rN
ravendran N

1 reviews | Active since Jul 2015

06 Mar 2018, 05:32

***** and vodacom still bill customer

I am just so posses of now vodacom did not resolve my complaint with a ******* transaction that occurred at one of their store on my name, to date I am waiting for feedback from vodacom this is now the 2nd month and no feedback. I have made nemerous calls with no joy of which steps they will take next.still waiting. ....

0
Replies (2)
Vodacom
Vodacom's reply06 Mar 2018, 06:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply13 Mar 2018, 14:42
Official

Dear Ravendran,

As per our recent interaction,

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

Shad