***** and vodacom is not doing anything

Vodacom is terrible at resolving complaints and ***** cases! it has been over 6 months and they are blatantly ignoring me and my complaints. No one has come back with feedback regarding the case, including the complaints person that called me the first time after my review. Can Vodacom shut down please, they keep billing every month for a device that i never got nor signed up for any contract or upgrade!! i would like to believe that vodacom is running ***** activities. please do not take up any contracts with vodacom