***** and unauthorised debit order

Vodacom has been debiting my account without my authority in February and March. I have never had any contract or agreement with Vodacom.<br> I have spent hours on the phone with your call center and spoken to numerous people who have confirmed that someone managed to *******ly open an contract in my name. This constitutes identity theft. I have lodged a complaint to every consultant spoken to. I have been told that I would be contacted twice by your ***** department to no avail, I have lodged a complaint on your website and sent a police affidavit with my ID to [Email Removed] to investigate the ***** and I still have not been contacted or received any feedback or resolution to my query.<br> <br> Shocking service vodacom!<br> <br> I am appalled at your companies lack of interest in trying to resolve my query in which I am a victim of your companies inability to vet details properly before opening contracts. <br> <br> Needless to say,I will never hold a contract at Vodacom if this is how you service the public.<br>