1 reviews | Active since Jul 2016
***** and theft without remorse
<p>Data contract ********** 654, Account NA055433<br /> <br />I have a contract (data) 2gig per month that's capped and limit loaded - meaning once the data is used up I cannot access the Internet. For 9 months this has been working exactly this way. Now a debit order went through R4267.91. This is ***** as I never changed my contract. Why would any sane person want to pay R2 plus per gig if I can just phone the call center and add a data bundle at a much redcuced sensible price. <br /> <br />Please contact me urgently, other wise I will be opening a cause of ***** at my local police station (I keep copies of my contract)<br /> <br />Oh and no one at Vodacom can give me any answer that makes sense - pure incompetence working at Vodacom and your call centers</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
