***** and Theft by Vodacom
<p>Vodacom is allowing a *****ulant person open new cell phone upgrades and accounts on this number.</p> <p>everytime i call they say sorry, they will fix it, i have submitted all documents that were requested and still Vodacom continues to debit my account! everytime i call i get pushed from pillar to post.</p> <p>No one is doing anything about this!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
No one contated the client, in fact I got an email asking for info already submitted. I then rep**** and asked them to atleast call the client to help him and NOTHING was done. This is ridiculous. your service levels are so bad. A service MANAGER should have called this client by now, but nothing? Pathetic.
No one contated the client, in fact I got an email asking for info already submitted. I then rep**** and asked them to atleast call the client to help him and NOTHING was done. This is ridiculous. your service levels are so bad. A service MANAGER should have called this client by now, but nothing? Pathetic.