***** and Theft

I have been doing this speed test with every consultant I have spoken to for the past 2 weeks only to get this email now asking me to do something else. I am paying for a 50mb line and i don't even get 10mb that is ridiculous.

I am disgusted with the service I have received so far from Vodacom and I want to speak to a manager by the end of today or I will be escalating this to the consumer ombudsman as I have been paying for this service for the past 2 years only to find out I have been receiving less than what I am paying for.

To me that is not only ***** but theft as well . You guys called in to do an upgrade and I will not do so until this is resolved why would I want to spend more money for ****ty service ? My calls that I logged and tickets that was logged 2 weeks ago was closed not due to my incompetence but due to your consultants. So if this is not resolved today not only will I escalate this but Vodacom being the big brand that you are I will be taking this to social media to inform other consumers to not waste their time with such pathetic service.

Look forward to a response not from a consultant but from a manager who is going to resolve this today.

My details are on the system.