***** and poor service!

<p>July 2016 someone managed to do an upgrade on my account without my knowledge! After hours of phonecalls, visits to different branches, several emails, nothing has been done. I went to the police, did an affidavit, send everything through, but no help so far. Hundreds of rands have been taken out of my account already and still the contract has not been stopped and I have lost all that money.</p> <p> </p> <p>Now all of the sudden there is also no data available on any of my devices and as soon as I recharge it disappear almost immediately. I don't have time to sit for two hours on the phone each day to sort out something I am totally unaware of! Poor poor service and you are transferred from one department to the next. Seems like no one knows what they are doing.</p>