YK
Yolanda K

1 reviews | Active since Sept 2019

12 Dec 2022, 22:22

***** AND *********** PEOPLE

WE HAVE BEEN TRYING NON STOP SINCE AUGUST 2022 TO RESOLVE AN OUTSTANDING "ACCOUNT" WE HAVE EVEN SPOKEN TO THE LEGAL DEPARTMENT AND YET NOTHING GETS DONE! THE CONTRACT THEY ARE REFERRING TO I DID NOT TAKE OUT OR SIGNED FOR - THIS HAPPENED IN NELSPRUIT AND I NEVER GO TO NELSPRUIT. IF YOU ASK THE PERSON PHONING ABOUT THE OUTSTANDING ACCOUNT TO SEND YOU THE SIGNED CONTRACT - THEY NEVER DO.

SO VODACOM PLEASE DO ME A FAVOUR AND BLACKLIST ME FOR THIS AMOUNT!! YOU WILL BE HUNTED DOWN BY MY LAYWERS.

FOR ONCE AND FOR ALL I WANT THIS CONTRACT FROM MY NAME AND I DO NOT OWE YOU MONEY - YOU OWE ME MONEY FOR DEBIT ORDERS TAKEN FROM MY ACCOUNT FOR THIS CONTRACT - I STOP THE DEBIT ORDER - NEXT MONTH YOU JUST PUT IT THROUGH AGAIN AT A DIFFERENT AMOUNT THEN THE DEBIT ORDER GOES THROUGH MY BANK AGAIN.

I HAVE NOW HAD IT WITH YOUR LEGAL DEPARTMENT CONTACTING ME FOR THE OUTSTANDING AMOUNT.

0
Replies (3)
Vodacom
Vodacom's reply13 Dec 2022, 08:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
YK
Yolanda K's update13 Dec 2022, 13:01
Reviewer Update
AUTOMATED RESPONSE
I AM STILL WAITING FOR SOMEBODY TO CALL!!!!!
I AM SO OVER THIS!!!
SEND ME PROOF OF THIS SO CALLED CONTRACT !!!!
YOU HAVE MY EMAIL ADDRESS!!!!!

YK
Yolanda K's update13 Dec 2022, 13:02
Reviewer Update
WE HAVE BEEN ASKING FOR THIS CONTRACT FOR MONTHS NOW AND WE ARE JUST BEING SIDE STEPPED !!!!