***** and incompetence

<p>When I went to upgrade my month-to-month contract, I was told that my previous contract had been renewed. This was done without my consent or knowledge. When I tried to rectify this, Vodacom requested an affidavit, which I sent to the required email address. Two weeks later I followed up and they say they have not received my documents. How useless and *********** can you get. They will happily ***** from their users and place all the burden on the user to rectify their *******ion. Totally pathetic. Lets see some visibility can jolt them into action.</p>