1 reviews | Active since Nov 2017
I did an upgrade as usual then a few weeks later i wanted to apply for a DATA line, this is when the sales person said the system is not working, so i said he can call me the next day. The next day came and no Vodacom, I then called in and this is when they said my Vodacom account has a red flag and is under ***** INVESTIGATION. I ask them what the reason was and no one could give me a valid explanation. I several times to speak to the billing department or LEAGAL department and YET NO F@#$ JOY. I had to make a call to JHB and I`m in CT which i made and STILL NO F#$%^ JOY. Oh VODACOM customer service. In the time that I heard of this I made calls to VODACOM everyday to resolve this ***** allocations against me. THIS WAS THE FIRST EXPERIENCE AND THE WORST FROM VODACOM. PEOPLE PLEASE BE CAREFULL WITH THE INFORMATION YOU GIVING TO VODACOM OR ANY SERVICE PROVIDER.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Nadeem
Please be advised feedback has been provided to you via email.
Regards,
RJ
Best regards,
Dear Nadeem
Please be advised feedback has been provided to you via email.
Regards,
RJ
Best regards,
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