***** Against Cellphone contract

I was able to upgrade my account early June 2017. I decided to wait untill the new iphone 8 was available before I upgraded my contract.

So at the end of November 2017 I walked into the Vodacom Store in Tygervalley only to find out that my contract was already upgraded and I apparently already gotten a new iphone 7. After some investigation from the staff at the store they provided me with the ID that was provided for the upgrade, as expected it was a false ID and not even my photo.

I then went to the police as per the Vodacom Staff to get an affidavit. I then mailed it to ********** with a copy of my ID as per requirement. This was done on 5 December 2017.

This morning I tried to phone Vodacom to find out what else I need to do. I still do not have an reference number, no feedback. Not sure what else to do. There is someone out there with a brand new phone that I am paying for. At least I am still able to use my contract on my old phone.