***** activity within Vodacom
I just checked my credit profile and i noticed that i have a Vodacom contract with an instalment of R12 000, i did not open any account with Vodacom and I believe this is an internal ***** activity, i have tried calling Vodacom many times and cannot be assisted. Please give me a call on *** and explain to me who open an account under my name, i need answers please !
Helpful (0)
Replies (6)0
Replies (6)
Vodacom's replyOfficial
14 Dec 2020, 15:53Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Dec 2020, 15:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
14 Dec 2020, 16:29HI Vodacom,
I will await your representative to contact me.
I will await your representative to contact me.
's update14 Dec 2020, 16:29
Reviewer Update
HI Vodacom,
I will await your representative to contact me.
I will await your representative to contact me.
Vodacom's replyOfficial
04 Jan 2021, 10:58Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply04 Jan 2021, 10:58
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,
's updateReviewer Update
11 Jan 2021, 22:53Good day Vodacom
Thank you for your prompt response, can you please send me a letter which states this issue is resolved as I need to now ask the credit bureau to close this on their side
***
***
Thank you for your prompt response, can you please send me a letter which states this issue is resolved as I need to now ask the credit bureau to close this on their side
***
***
's update11 Jan 2021, 22:53
Reviewer Update
Good day Vodacom
Thank you for your prompt response, can you please send me a letter which states this issue is resolved as I need to now ask the credit bureau to close this on their side
***
***
Thank you for your prompt response, can you please send me a letter which states this issue is resolved as I need to now ask the credit bureau to close this on their side
***
***
's updateReviewer Update
11 Jan 2021, 22:54My email address "*** "
's update11 Jan 2021, 22:54
Reviewer Update
My email address "*** "
's updateReviewer Update
18 Jan 2021, 14:40Hi Vodacom
Can i please have a letter which stipulates this is now resolved so i can submit to the credit bureau ? this is urgent please
Can i please have a letter which stipulates this is now resolved so i can submit to the credit bureau ? this is urgent please
's update18 Jan 2021, 14:40
Reviewer Update
Hi Vodacom
Can i please have a letter which stipulates this is now resolved so i can submit to the credit bureau ? this is urgent please
Can i please have a letter which stipulates this is now resolved so i can submit to the credit bureau ? this is urgent please