sA
samntha A
1 reviews | Active since Jan 2015
06 Dec 2017, 19:59
***** activity
I was a victim of ***** and notified Vodacom the same day. But instead if cancelling the contract as I requested so many times, they left the line open and 3 months later expect me to pay the bill and notify ITC that I am in arrears! I have phoned Vodacom 20 or so times and sent emails etc and no one has done anything to help!! Useless company!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
07 Dec 2017, 07:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Dec 2017, 07:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Dec 2017, 14:23Good day,
Our records reflect that the contract has since been cancelled and the necessary credits passed to your account.
Please accept our apologies for any inconvenience caused.
Regards,
RM
Best regards,
Vodacom's reply20 Dec 2017, 14:23
Official
Good day,
Our records reflect that the contract has since been cancelled and the necessary credits passed to your account.
Please accept our apologies for any inconvenience caused.
Regards,
RM
Best regards,