TM
Tshepo M
1 reviews | Active since Jun 2020
03 Jun 2020, 10:14
***** Activities
There were ********** activities done under my name at a Voadcom Shop, ive raised the concern and requested them to flag my details so no other accounts are not open, to surprise a further 2 contracts were taken under my name which makes me believe its an inside job, and their ***** Department is delaying the process of investigating the matter yet they allow further contracts to be added on my name after reportimg the matter
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Vodacom's replyOfficial
03 Jun 2020, 11:45Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jun 2020, 11:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team