JR
Jabulile R
1 reviews | Active since May 2022
19 Jul 2022, 13:53
***** activist Vodacom
What is VODAPAY, they went to my account and took my money , can i get my money back as you told Standard bank that the money is utilized. I dont even use anything that has to do with VODACOM , you did a ***** activity from my account sies, I want my money
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Replies (2)
Vodacom's replyOfficial
19 Jul 2022, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Jul 2022, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Jul 2022, 11:02Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised that you would need to email the Forensics Division which is *** for further investigation and feedback. Regards Consumer Website Team
Best regards,
Vodacom's reply20 Jul 2022, 11:02
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised that you would need to email the Forensics Division which is *** for further investigation and feedback. Regards Consumer Website Team
Best regards,