***** Accounts

Good Day

A ********** account was opened on my name and I am now getting blacklisted for this account. Vodacom staff opens ***** accounts on your name and then you get the run around and pathetic service. I am victim On 13 September 2018 an account was **********ly open on my existing account at Vodacom Amanzimtoti a Samsung Galaxy Note 9 was purchased at the branch I have sent emails to vodacom ***** devision and have provided them with all the documentation that they have requested and still nothing. The same documents was also given to the consultant who assisted me in Clearwater Mall in Johannesburg. Vodacom Call centre agents are rude, not willing to assist and the left hand does not know what the write hand is doing. I've made numerious calls to Vodacom I event went into to the Clearwater Mall branch an nothing is happening to help the case.

I am disgusted by the way you a treated at Vodacom I will now seek with Carte Blanch so that they can investigate Vodacom and expose them I've just received a call from Vodacom advising that my line will be disconnected. I tried to explain my query to the call centre agent and he later decided to drop the call on after i have asked to speak to someone who was willing to listen to me and assist me as he clearly wasn't and gave me attitude I have never seen such *******ion with such great cover ups for the wrong and injustice This organisation is heel sent. I regret the 1st day I've set foot in a Vodacom store

I am responsible to pay for a cell phone that is close to R20000.00 and Vodacom is in simple terms telling me to go to hell and just pay the account ....Sies!