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NONHLANHLA N

1 reviews | Active since Apr 2017

03 Apr 2018, 10:54

***** account opened using my IDentity

I have my identity *****ed. I have sent the affidavit and tried follow-up today I have not received feedback. This affects my credit score and I work in the financial services and credit checks all the time.

The only response I got was the acknowledgement e-mail to date no feedback.

Can I have feedback as soonest.

0
Replies (1)
Vodacom
Vodacom's reply03 Apr 2018, 11:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,