FE
Fulana E
1 reviews | Active since Oct 2017
30 Dec 2017, 07:45
***** account feedback
I have lost my id in 2016 and someone has used it to open accounts without my knowledge I reported the matter two accounts were opened.how can they issue another account when the first one is not paid off? Please help it really ruin my name because they are taking their time to do the investigation and now it's 2018 Please help
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
30 Dec 2017, 09:14Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Dec 2017, 09:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
08 Mar 2018, 07:51Good day Fulana ,
This query has been resolved.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
Vodacom's reply08 Mar 2018, 07:51
Official
Good day Fulana ,
This query has been resolved.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,