***** account

an account was recently opened under my name and two phones taken from vodacom. on request for them to send me the letter that shows that i signed for the contract they said they would do an investigation. the matter was reported on the 02/02/2016 and when i check on the reference number 20 working days latter, nothing is done and no feedback from their investigation department. after all i have forwarded to them, today the debited my account again for R4882.63 and i had asked them to seize all their debit orders, but clearly they haven't. they putting my account in arrears and i am incurring charges for this. when i call into the call center no one can assist.<br> <br> this is very stressful as these accounts where opened negligently by vodacom.