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Omphile O
1 reviews | Active since Sept 2017
21 Sept 2017, 07:05
***** account
I had an account opened **********ly under my name. I notified them and sent all the necessary doucyments they requested. But still they went on and listed in on credit bereau. Everytime I contact their call centre I am told some one will call me back from the ***** department. I hate vodacom!!!!
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
21 Sept 2017, 07:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Sept 2017, 07:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
OO
Omphile O's updateReviewer Update
21 Sept 2017, 07:46"A consultant will contact you" I have had that line a thousand times from vodacom. You have a poor service and make innocent people suffer for your mistakes.
OO
Omphile O's update21 Sept 2017, 07:46
Reviewer Update
"A consultant will contact you" I have had that line a thousand times from vodacom. You have a poor service and make innocent people suffer for your mistakes.
OO
Omphile O's updateReviewer Update
21 Sept 2017, 07:51Why would you go ahead and list someone after you received all documents and have confirmed that the account was opened fradulently??? Only vodacom can do that.
OO
Omphile O's update21 Sept 2017, 07:51
Reviewer Update
Why would you go ahead and list someone after you received all documents and have confirmed that the account was opened fradulently??? Only vodacom can do that.
Vodacom's replyOfficial
29 Sept 2017, 12:42Dear Omphile Olaotswe,
Feedback has been provided.
Regards,
Cassandra
Best regards,
Vodacom's reply29 Sept 2017, 12:42
Official
Dear Omphile Olaotswe,
Feedback has been provided.
Regards,
Cassandra
Best regards,