lM
[email protected] Modisane
1 reviews | Active since Feb 2019
16 May 2019, 20:58
***** Accoumt Resolved within 3 days Thank you
On the 25 March someone opened a ********** cellphone contract with Vodacom using my name , I noticed March after 29 the when the debit order went through my account. on the same day I managed to get affidavit and submitted to Vodacom Mall of Africa , by the 4 th of April my ***** case was resolved and my credit record was updated.
thank you Vodacom for the great service and for being prompt to resolve my case .
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Vodacom's replyOfficial
17 May 2019, 06:54 Dear Customer,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
Vodacom's reply17 May 2019, 06:54
Official
Dear Customer,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team