NJ
Nico J

1 reviews | Active since Jan 2023

31 Jan 2023, 07:51

*****

***** is a ******** offense just not according to vodacom. The phone number *** was ********** added with a new contract by likeminds a company in Durban to my account. After numerous calls visiting a store and mailing vodacom ***** department,no one is willing or able to help. The money for the ********** contract was deducted from my account. I have been a vodacom customer for twenty years and never received such appalling service. To all the *********, just contact likeminds,they will gladly assist you and vodacom will do nothing. This is absurd.

0
Replies (2)
Vodacom
Vodacom's reply31 Jan 2023, 08:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
 
NJ
Nico J's update14 Feb 2023, 09:40
Reviewer Update
Thank you,for your assistance in resolving this matter. Much appreciated.
Nico