NJ
Nico J
1 reviews | Active since Jan 2023
31 Jan 2023, 07:51
*****
***** is a ******** offense just not according to vodacom. The phone number *** was ********** added with a new contract by likeminds a company in Durban to my account. After numerous calls visiting a store and mailing vodacom ***** department,no one is willing or able to help. The money for the ********** contract was deducted from my account. I have been a vodacom customer for twenty years and never received such appalling service. To all the *********, just contact likeminds,they will gladly assist you and vodacom will do nothing. This is absurd.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
31 Jan 2023, 08:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jan 2023, 08:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NJ
Nico J's updateReviewer Update
14 Feb 2023, 09:40Thank you,for your assistance in resolving this matter. Much appreciated.
Nico
Nico
NJ
Nico J's update14 Feb 2023, 09:40
Reviewer Update
Thank you,for your assistance in resolving this matter. Much appreciated.
Nico
Nico
