1 reviews | Active since May 2016

19 Jan 2023, 06:10

*****

Vodacom, you are busy with *****.

They send me a router and added a contract to my account that I never ordered, tried to deliver the order to different address, but I found out when the Courier could not reach the owner at the home, then phoned me.

Asked them to look into this because someone at vodacom clearly wanted me to pay for their bill.

I am struggling to get any help from Vodacom to rectify this and cancel this order not placed by me.

0
Replies (1)
Vodacom
Vodacom's reply19 Jan 2023, 07:35
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team