SM
Siphelele M

1 reviews | Active since Jul 2016

05 Nov 2021, 09:26

*****

I would have liked to give no starts as that is more fitting for Vodacom. I recently found 2 contracts that have been taken in my name one being a laptop with a premium of R1200 and another being an iPhone XR. No one seems to know how this happened. it's clear that the culprits have the exact no how in conducting this *****. one was opened IN STORE!!!! how is this possible, with the so called verification that they conduct? I need all that Money recovered and will be cancelling all my contacts. Absolutely shocking!!!

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Replies (1)
Vodacom
Vodacom's reply05 Nov 2021, 11:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team