KM
Katli M
1 reviews | Active since Oct 2013
09 Feb 2022, 00:25
*****
I have never taken a contract with vodacom but to my surprise on Tuesday(08/02/2022), I received an email stating I took a cell phone contract, how are your agents getting our information? please cancel that contract, your sales agents are committing ********** activities, do me a favour and cancel that order and remove my details from your systems, a violation of popi act, this issue better be resolved by midday today(09/02/2022). I'm definitely opening a case against your agent by the name of: MALOPEM01 from store: SMARTCOM - CHANNEL 2
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Replies (1)Vodacom's replyOfficial
09 Feb 2022, 07:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Feb 2022, 07:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
