KM
Katli M

1 reviews | Active since Oct 2013

09 Feb 2022, 00:25

*****

I have never taken a contract with vodacom but to my surprise on Tuesday(08/02/2022), I received an email stating I took a cell phone contract, how are your agents getting our information? please cancel that contract, your sales agents are committing ********** activities, do me a favour and cancel that order and remove my details from your systems, a violation of popi act, this issue better be resolved by midday today(09/02/2022). I'm definitely opening a case against your agent by the name of: MALOPEM01 from store: SMARTCOM - CHANNEL 2

0
Replies (1)
Vodacom
Vodacom's reply09 Feb 2022, 07:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team