gW
gawie W
1 reviews | Active since Sept 2015
12 Sept 2019, 14:32
*****?!?
I have reported a ********** account on my personal cell phone account already on Monday. Since then I have not received a reference number, an e-mail confirmation (or any response whatsoever). Are there service really so pathetic when they are *****ing my money? Maybe one should open a ******** case at the Police Station before anyone would respond.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
13 Sept 2019, 07:34Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Sept 2019, 07:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
gW
gawie W's updateReviewer Update
17 Sept 2019, 11:00Thank you for this wonderful automated message - obviously you do not really care, since I still have not received any feedback or reply or phone call from you. Exceptionally poor service ...
gW
gawie W's update17 Sept 2019, 11:00
Reviewer Update
Thank you for this wonderful automated message - obviously you do not really care, since I still have not received any feedback or reply or phone call from you. Exceptionally poor service ...
Vodacom's replyOfficial
23 Sept 2019, 13:23Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Vodacom's reply23 Sept 2019, 13:23
Official
Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.