BM
Bongeka M
1 reviews | Active since Jul 2020
21 Nov 2022, 06:24
*****
My partner reported a ***** case against Vodacom 04/11/2021 for a contract he knows nothing about, he even stated on the affidavit that he is Not a Vodacom customer. He received an sms with a ***** dispute No:EC-170K-2FR5PT with the following email address fdp@vodacom. co.za till today this matter hasn't been resolved and now he's blacklisted for something he knows nothing about. He's been an MTN customer for years. Vodacom must resolve this because it's clear someone is committing ***** within the company.
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Vodacom's replyOfficial
21 Nov 2022, 07:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Nov 2022, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team