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Was phoned last week by a vodacom come agent to ask if i want to migrate to a beter option, after i told the agent I want to go to a vodashop to do my upgrade myself because I want to apply for a contract he insisted this is not a contract and i can still upgrade anytime I wanted( the upgrade was planed for March). Today I received a call telling me I have a new contract for the next 24 months. I phoned customer service and when i ask for help it was said i must send copies of my id and proof of residency. I went to a vodashop and a incident was logged. I must wait 24 to 48 hours for this to be resolved or not. If not satisfied i will seek legal advise