*****!!!

I'm very frustrated as I'm not getting any assistance on a ********** matter, on February 2021 I had a debit order on my account and I made an inquiry and apparantly there's a cellphone contract that was opened at woodlands Pretoria East incredible connections with my credentials, I even submitted an affidavit that states that I did not open an account with Vodacom, I live in jhb never been to Pretoria, but still the debit order goes through from my accounts called the customer service still they not assisting me,this is so ridiculous and frustrating really. The reference is EC-16G7-2D9B4Z, I was asked to call *** so that all my money must be refunded but still I'm not being assisted. This is frustrating really Vodacom is a complete *****!!!!!!!!!