HK
Hilda K

1 reviews | Active since Aug 2021

01 Jun 2022, 14:32

*****

I have a contract with Vodacom this is now a third time that they MIGRATED MY ACCOUNT WITHOUT ANY PERMISSION I TOLD THEM LAST YEAR AFTER SECOND TIME THAT I WILL PURSUE A ***** CASE AGAIN FEBRUARY IT WAS DONE WITHOUT PERMISSION I HAVE NOW BEEN STRUGGLING TO SORT THIS OUT GOING INTO BRANCES SPEAKING TO CALL CENTRE CONSULTANS ALSO CANCELLATIOns CONSULTANS TEAM LEADERS ALL PROMISING TO SORT THIS OUT. GUESS OUT WITHOUT ANY RESPONSE OR CANCELLATION. I WANT THIS CONTRACT TO BE CANCELLED ON THE BASIS OF ***** I DID NOT GIVE PERMISSION NEITHER DID I WANT ANOTHER UPGRADE ON MY CURRENT CONTRACT I WANT MY EXTRA MONEY YOU STOLE BACK CANCEL THIS WHOLE CONTACT I DONT WANT ANYTHING TO DO WITH VODACOM THIS COMPANY IS COMMUTING ***** IF THIS DON'T GET RESOLVED I WILL PERSUE A ******** CASE NO KRUGER MY CELL NUMBER 072 ***

0
Replies (2)
Vodacom
Vodacom's reply02 Jun 2022, 07:35
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
HK
Hilda K's update02 Jun 2022, 13:46
Reviewer Update
STILL NO FEEDBACK NEITHER DID A CONSULTANT CONTACT ME I AM NOW GOING TO PERSUE A ******** CASE