*****!

Good day,

I had false allegations place on myself due to the promotional number attached to my name. Thereafter I was debited for a number I didn't have. I called the customer care line numerous times and also visited the store, requesting a letter stating this was a promotional number and cancelled off my name. I am not the owner off this number. I received emails but this still not help the fact it was on a official letterhead. We even logged this on the system, that I require a official letter.

Due to technical issue which i logged in April, it resulted in family assuming I am the owner of the number since they received messages from this number which is not mines. It resulted in court orders and police involvement because of this.

All I require is a official letter stating that this is not my number and yes it was a promotional number given when I took out the double deal, but never took the sim!!!!! Since I had given the phone to my number.

Vodacom has failed to see that this effected families and I am not redeemed to be a **** when Vodacom made a mess up of the process.

Please can Vodacom resolve this ASAP before I sue every party involved for the emotional stress and defame!

My family, they are old school people who want a letterhead and stamp. If you'll unable to do so, state it on the email!