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Item: Vodacom
Rating: 1
Author: Herman D

I have a Huawei p20 pro phone that got damaged by falling into oil. After speaking to consultant I get notified they do not repair Huawei phones that has water damage. I need to buy a new phone for R13000. 00. I was never told that phone can't be repaired. I am paying R1300. 00 per month.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

03 May 2019, 15:23

Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply03 May 2019, 15:23

Official

Best regards,

Vodacom's replyOfficial

03 May 2019, 18:30

Dear Herman

Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.

We apologize for the inconvenience.

Have a great day further.

Vodacom Consumer Website Team

Best regards,

Vodacom's reply03 May 2019, 18:30

Official

Best regards,

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